Contact Us

■ Can I change the payment method after placing an order?
We are sorry, but we cannot change the payment method after you have placed your order. Please cancel your order and place a new order using your preferred payment method.

■ I would like to stop receiving the newsletter . Click the "Unsubscribe" link at the bottom of the email you receive, and the delivery will be automatically stopped.

■ How do I cancel my membership?
To securely manage your important information, account deletion is handled by our store. If you wish to cancel your membership, please contact us via the inquiry form, specifying your registered name and email address.

■ I would like to change my email address . Due to security reasons, we handle email address changes at our store.
Please inform us of your desired new email address and your current registered information (name and old email address) via the inquiry form. We will confirm the details and make the change for you.

■ I want to change my password . You can change your password yourself from "Password Re-registration" on the login screen.

■ I want to add or change my address . After logging in, you can add or change your address yourself from "Check Registered Address" in My Page.

■ Can I get a receipt?
After placing your order, please reply to the "Order Confirmation" email that we send you, indicating that you would like a receipt. We will send it to you as a PDF attachment via email. Please note that for cash on delivery payments, the receipt issued by the shipping company upon delivery is the official receipt.

■ Can I purchase from overseas?
Yes, we have implemented the proxy purchasing service "Buyee" on this site so that customers overseas can also use it.
If you access the site from overseas, an overseas order-exclusive cart will automatically be displayed, and you can place your order through Buyee.

If you are a business owner who wishes to start a new business relationship with us, please fill in the following information and submit it. We will contact you as soon as possible after we confirm your submission.

* Your company name and contact person's name * Email address * Phone number * Address * Website address * Inquiry details